If you are not entirely satisfied with your purchase, we’re here to help!
- Our return policy lasts 14 days. If 14 days have gone by since you received the book, we cannot offer you a refund or exchange, unfortunately.
- To be eligible for a return, your book(s) must be unused in the same condition that you received it and be in the original packing.
- Your book must be sent back to us in original packaging to the address we provide.
- We only Accept Returns for Damaged Books
For all Order Return inquiries, please email firstname.lastname@example.org
Order Changes and Cancellation
Upon purchase, we’ll give you 48 hours to cancel or make any changes. Any time beyond that, your order will already be processed and being prepared for shipping, therefore after 48 hours order changes or cancellations cannot be made.
If for some reason your order arrived damaged or contained missing items, we will be happy to provide you with a replacement ASAP. Please contact our support team to make the Damaged/Missing Item Claim. When you email us be sure to put
Damaged/Missing Item Claim in the subject email so we can tend to this ASAP!
Don't hesitate to contact us anytime, we provide some of the best customer service an online store can provide! We also pride ourselves in our professionalism and fast response times with our 24/7/365 email support!
Once we receive your book(s) in the condition and manner stated above, we will process your refund immediately and notify you at that time.
We will only initiate a refund to the same payment method used to make your purchase. Once the credit is processed, it will generally reflect in your payment account within 5-10 days, depending on your card issuer’s policies.
If you have any questions please don't hesitate to contact us at email@example.com.